Our Quality Promise
Quality Policy of EPRO Gallspach GmbH
The Guidelines for quality of our services and products are:
- Customer satisfaction is the centre point of all our acting.
- Reliability against our customers and the reliability of our products are binding for us in a special way.
- High quality and optimization of cost for us are not conflicting.
- Avoiding mistakes is our basic principle instead of clearing mistakes.
- Readiness for action, reliability, personal responsibility and flexibility of our employees is reached by information, recognition
of their performance and a good working atmosphere. These are the requirements for success. - Avoiding waste and recycling of materials and reduction of problematic materials is our part for environmental protection and
to keep the health of our employees. - Iprovement of market position by continuous optimization of our products and continuous innovation is our main goal.
- Risk oriented way of thinking in all parts of the company.
- All processes are transparent and well defined. They underlie a continuous improvement and development process. In case of new processes are implemented, they are documented and these documents are controlled immediately to ensure a long term high quality in all areas
Excerpt from our Quality Policy
As a supplier of absolute premium quality in all types of cast resin insulators, feed-in devices, toroidal current transformers, and test equipment, we are committed to elevating EPRO’s products to the highest level of quality through the use of modern and effective testing procedures.
Our internally maintained Quality Management (QM) manual serves both as an internal work instruction and as a guideline for acting with our customers, demonstrating our commitment to the continuous improvement of methods and processes in quality management.
The ongoing suitability and effectiveness of our quality policy is reviewed through regular management reviews.